Outage in MessageMedia
Error upon entering credentials when logging in
Resolved MinorIncident Report
We are currently investigating an issue in which users are reporting an error upon logging in stating, "Oh no! something unforseen happened. Contact support if the issue persists. "Invalid 'sdkKey' value"
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/15/2025 05:30PM
This incident has been resolved.
MONITORING
4 days ago - at 10/15/2025 05:17PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 10/15/2025 05:12PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 10/15/2025 04:56PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 10/15/2025 04:17PM
We are currently investigating an issue in which users are reporting an error upon logging in stating, "Oh no! something unforseen happened. Contact support if the issue persists. "Invalid 'sdkKey' value"
Latest MessageMedia outages
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Hub is currently inaccessible - about 1 month ago
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