Outage in MessageMedia
Outbound messages stuck enroute for Bell Canada
Resolved MinorIncident Report
We are currently investigating an issue for outbound traffic from Bell Canada being stuck enroute. Messages in detailed reports will show that the messages are currently enroute but fail to deliver without a source number being selected.
Components affected
MessageMedia REST API (api.messagemedia.com)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 10/20/2025 06:35PM
This incident has been resolved.
MONITORING
about 6 hours ago - at 10/20/2025 05:43PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 7 hours ago - at 10/20/2025 04:32PM
We are continuing to investigate this issue.
INVESTIGATING
about 8 hours ago - at 10/20/2025 04:03PM
We are currently investigating an issue for outbound traffic from Bell Canada being stuck enroute. Messages in detailed reports will show that the messages are currently enroute but fail to deliver without a source number being selected.
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