Outage in MessageMedia

Inbound MMS Disruption – Australia Only

Resolved Minor
November 13, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

A subset of customers is currently experiencing an issue with MMS inbound only. Our team is investigating the issue and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/14/2025 04:01AM

This incident has been resolved.

MONITORING about 1 month ago - at 11/14/2025 03:30AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/13/2025 07:31PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/13/2025 10:25AM

We are continuing to work on resolving the issue affecting inbound MMS messages in Australia. Our team is actively working on it, and we will share further updates as they become available.

INVESTIGATING about 1 month ago - at 11/13/2025 07:10AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/13/2025 02:02AM

A subset of customers is currently experiencing an issue with MMS inbound only. Our team is investigating the issue and will provide an update as soon as possible.

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