Outage in MessageMedia
NZ shortcode failures
Minor
November 13, 2025 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
We are currently observing an issue in which a subset of NZ based customers utilizing 4 digit shortcodes are receiving failed messages.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 11/13/2025 09:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 hours ago - at 11/13/2025 08:43PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 hours ago - at 11/13/2025 08:03PM
We are currently observing an issue in which a subset of NZ based customers utilizing 4 digit shortcodes are receiving failed messages.
Latest MessageMedia outages
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MMS Sending via API Failing - 9 days ago
Platform Degradation - MMS - 9 days ago
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