Outage in Microsoft Office 365

Users may experience an error when attempting to sign up for a new Microsoft consumer account

Resolved Major
July 28, 2023 - Started over 1 year ago - Lasted 39 minutes

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Outage Details

We've identified that a recent service update inadvertently contained a code regression that resulted in new account sign ups for Microsoft consumer accounts to not complete as expected. We're working on reverting the bad update to resolve impact for users.
Components affected
Outlook.com
Latest Updates ( sorted recent to last )
over 1 year ago - at 07/28/2023 11:40AM

Title: Users may experience an error when attempting to sign up for a new Microsoft consumer account
User impact: Users may experience an error when attempting to sign up for a new Microsoft consumer account.
More info:
- Existing users should not be affected.
- The Outlook.com service is unaffected.
Current status: We've identified that a recent service update inadvertently contained a code regression that resulted in new account sign ups for Microsoft consumer accounts to not complete as expected. We're working on reverting the bad update to resolve impact for users.
Scope of impact: Impact is specific to new account sign ups for Microsoft consumer services.
Next update time: Friday, July 28, 2023 at 1:30 PM UTC

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