Outage in Microsoft Office 365

Some users' accounts are suspended and are unable to send email messages through Outlook Mobile

Resolved Major
October 09, 2024 - Started about 1 month ago - Lasted about 17 hours

Need to monitor Microsoft Office 365 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Microsoft Office 365, and never miss an outage again.
Start Free Trial

Outage Details

We've implemented our aforementioned fix and are monitoring the service to verify the issue is resolved.
Components affected
Outlook.com
Latest Updates ( sorted recent to last )
about 1 month ago - at 10/09/2024 05:36AM

Title: Some users' accounts may be suspended and unable to send email messages through Outlook Mobile
User impact: Users' accounts may be suspended and unable to send email messages through Outlook Mobile.
Current status: We've implemented our aforementioned fix and are monitoring the service to verify the issue is resolved.
Start time: Thursday, October 3, 2024, at 1:59 AM UTC
Next update by: Thursday, October 10, 2024, at 12:00 AM UTC

about 1 month ago - at 10/09/2024 04:53AM

Title: Some users' accounts are suspended and are unable to send email messages through Outlook Mobile
User impact: Users' accounts may be suspended and are unable to send email messages through Outlook Mobile.
Current status: We've received reports indicating that some users may be suspended and are unable to send email messages through Outlook Mobile. We've investigated the issue and identified that an incorrect configuration change was made to a portion of mailbox infrastructure, resulting in impact. We've developed a fix to address the impact and are currently implementing it.
Start time: Thursday, October 3, 2024, at 1:59 AM UTC
Next update by: Wednesday, October 9, 2024, at 6:00 AM UTC

Latest Microsoft Office 365 outages

Users may encounter a degraded experience with all Microsoft Teams clients - 21 days ago
Users may encounter a degraded experience with all Skype clients - 21 days ago
Users can't use Microsoft Copilot (Microsoft 365) in Microsoft Teams group chats - 23 days ago
We're looking into a potential problem impacting the Microsoft Teams service - about 1 month ago
Users created since October 1, 2024, may be unable to start new chats with other newly created users - about 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE