Users may be unable to access their email using the native mail app on iOS devices

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: After monitoring telemetry, we've confirmed that as affected users continue taking the actions outlined in this communication, errors associated with impact are reducing and thus additional remediation efforts within the Microsoft-managed environment aren’t required. We're continuing to monitor telemetry to ensure that errors and the number of affected users decreases.
As a reminder, impacted users can click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. If users aren't prompted but are still experiencing impact, please follow the steps in the following link:
https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e
Next update by: Monday, March 17, 2025, at 8:00 PM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: Our telemetry indicates that following the recommended mitigation steps successfully addresses the issue and that additional solutions may not be needed. We'll continue to monitor telemetry to ensure impact continues to decrease while simultaneously continuing our investigation into the underlying issue.
As previously mentioned, users should click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. If users aren't prompted but are still experiencing impact, please follow the steps in the following link:
https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e
Next update by: Thursday, March 13, 2025, at 8:00 PM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: Our aforementioned analysis is progressing, though it's taking an extended period of time. We'll provide an update on the status of the investigation, including our findings if pertinent, by our next scheduled update. While our investigation continues, users may be able to click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. If users aren't prompted but are still experiencing impact, please follow the steps in the following link:
https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e
Next update by: Monday, March 10, 2025, at 8:00 PM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: Our analysis of available data is ongoing as we isolate the underlying source of the issue affecting users' accessing their email when using the native mail app on iOS devices. While our investigation continues, users may be able to click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. If users aren't prompted but are still experiencing impact, please follow the steps in the following link:
https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e
Next update by: Saturday, March 8, 2025, at 3:00 AM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: We're progressing with our analysis of available data as we isolate the underlying source of users' problems when accessing their email when using the native mail app on iOS devices.
Next update by: Friday, March 7, 2025, at 9:00 PM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: Our analysis of available data is ongoing as we attempt to determine the underlying source of users' problems when accessing their email using the native mail app on iOS devices.
Next update by: Thursday, March 6, 2025, at 11:00 PM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: We're analyzing available data and attempting to determine the underlying source for users' problems when accessing their email using the native mail app on iOS devices.
Next update by: Thursday, March 6, 2025, at 3:00 AM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: We're continuing our investigation into the underlying source for users' problems when accessing their email using the native mail app on iOS devices.
Next update by: Thursday, March 6, 2025, at 12:30 AM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: We're continuing to investigate the underlying cause of why users attempting to access their email using the native mail app on iOS devices are impacted.
Next update by: Wednesday, March 5, 2025, at 8:30 PM UTC

Title: Users may be unable to access their email using the native mail app on iOS devices
User impact: Users may be unable to access their email using the native mail app on iOS devices.
Current status: We're investigating the underlying issue impacting users attempting to access their email using the native mail app on iOS devices.
Next update by: Wednesday, March 5, 2025, at 4:00 AM UTC