Outage in Microsoft Office 365

Some users are unable to type email addresses into BCC field in a new email message in Outlook

Resolved Major
April 03, 2025 - Started 25 days ago - Lasted about 1 hour

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Outage Details

We're reviewing details in the provided support case to isolate the root cause, and determine the next steps needed to resolve this issue.
Components affected
Outlook.com
Latest Updates ( sorted recent to last )
25 days ago - at 04/03/2025 11:16AM

Title: Some users are unable to type email addresses into BCC field in a new email message in Outlook
User impact: Users are unable to type email addresses into BCC field in a new email message in Outlook.
More info: Users may experience the BCC field in a new email message as invisible, preventing them from adding or editing the field.
Current status: We're reviewing details in the provided support case to isolate the root cause, and determine the next steps needed to resolve this issue.
Scope of impact: Your organization is affected by this event, and users attempting to add a BCC field to a new email message in Outlook are impacted.
Next update by: Thursday, April 3, 2025, at 1:30 PM UTC

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