Outage in Mindbody

Mindbody Web Software

Resolved Minor
September 09, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 03:00 AM PDT.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 09/09/2022 11:33AM

The fix implemented by our engineering teams was successful and all services have fully recovered except for the Mindbody Web Software. A small subset of Subscribers in the Europe, Middle East, and African region may experience issues accessing the Mindbody Web Software. Our engineering teams are working on implementing a fix. Thank you for your patience while we work to restore services. Our next update will be at 5:30AM PDT.

MONITORING over 2 years ago - at 09/09/2022 10:26AM

Our engineering teams have implemented a fix and all Mindbody services are beginning to recover. Mindbody Consumers, Subscribers, and Partners may experience slower than normal page load times or intermittent errors across all Mindbody services while systems recover. Thank you for your patience while we work to restore services. Our next update will be at 4:30AM PDT.

IDENTIFIED over 2 years ago - at 09/09/2022 10:17AM

We have identified additional impacted Mindbody services. Mindbody Consumers, Subscribers, and Partners are unable to access Mindbody Web Software, Mindbody API, Mindbody Business App, Mindbody App, Mindbody Enterprise Solutions, Mindbody Branded Web, Mindbody Branded App, Mindbody Payment Processing, Mindbody Webhooks, and Mindbody Consumer Web. Our engineering teams are diligently working to implement a fix to bring systems back online. Thank you for your patience while we work to restore services. Our next update will be at 4:00AM PDT.

IDENTIFIED over 2 years ago - at 09/09/2022 09:47AM

We have identified an issue impacting Mindbody Web Software, Mindbody API, Mindbody Webhooks, and Mindbody Branded App. Mindbody Consumers, Subscribers, and Partners are unable to access the affected services. Thank you for your patience while we work to restore services. Our next update will be at 3:30AM PDT.

INVESTIGATING over 2 years ago - at 09/09/2022 09:26AM

We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 03:00 AM PDT.

Latest Mindbody outages

Mindbody Branded App - 5 days ago
Mindbody - Lead Management - about 1 month ago
Mindbody Branded Web - about 1 month ago
Branded Mobile App - about 2 months ago

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