Outage in Mindbody

Mindbody App Marketplace

Resolved Minor
July 19, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified additional issues related to the ongoing CrowdStrike outage affecting the Mindbody App marketplace. Mindbody consumers are unable to view a subset of classes within the Mindbody App & Mindbody.io marketplace. As a workaround, a consumer can successfully use the Mindbody Branded App and Mindbody Consumer Mode (through the Mindbody Web Software) to book classes. Our engineering teams are currently working to implement a fix. Our next update will be at 4:00PM PDT.
Components affected
Mindbody Consumer Web Mindbody App

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/20/2024 04:05PM

The previous issue impacting the Mindbody App and Mindbody Consumer Web due to the CrowdStrike outage has been resolved.

IDENTIFIED over 1 year ago - at 07/20/2024 06:48AM

No new update while we continue to work towards a fix. Thank you for your patience! Our next update will be at 9:00 AM PDT on July 20, 2024.

IDENTIFIED over 1 year ago - at 07/20/2024 04:05AM

Our engineering teams are continuing to diligently work on a fix. Our next update will be at 11:30PM PDT.

IDENTIFIED over 1 year ago - at 07/20/2024 02:01AM

Our engineering teams are continuing to implement a fix for the Mindbody App and Mindbody Consumer Web. Our next update will be at 9:00PM PDT.

IDENTIFIED over 1 year ago - at 07/19/2024 11:01PM

We have identified additional issues related to the ongoing CrowdStrike outage affecting the Mindbody App marketplace.

Some Mindbody consumers may be unable to view a subset of classes within the Mindbody App & Mindbody.io marketplace. As a workaround, a consumer can successfully use the Mindbody Branded App and Mindbody Consumer Mode (through the Mindbody Web Software) to book classes.

Our engineering teams are continuing to work towards implementing a fix. Our next update will be at 7:00PM PDT.

IDENTIFIED over 1 year ago - at 07/19/2024 09:49PM

We have identified additional issues related to the ongoing CrowdStrike outage affecting the Mindbody App marketplace.

Mindbody consumers are unable to view a subset of classes within the Mindbody App & Mindbody.io marketplace. As a workaround, a consumer can successfully use the Mindbody Branded App and Mindbody Consumer Mode (through the Mindbody Web Software) to book classes.

Our engineering teams are currently working to implement a fix. Our next update will be at 4:00PM PDT.

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