Outage in Mindbody

Mindbody App Marketplace

Resolved Minor
July 19, 2024 - Started 3 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We have identified additional issues related to the ongoing CrowdStrike outage affecting the Mindbody App marketplace. Mindbody consumers are unable to view a subset of classes within the Mindbody App & Mindbody.io marketplace. As a workaround, a consumer can successfully use the Mindbody Branded App and Mindbody Consumer Mode (through the Mindbody Web Software) to book classes. Our engineering teams are currently working to implement a fix. Our next update will be at 4:00PM PDT.
Components affected
Mindbody Consumer Web Mindbody App
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/20/2024 04:05PM

The previous issue impacting the Mindbody App and Mindbody Consumer Web due to the CrowdStrike outage has been resolved.

IDENTIFIED 3 months ago - at 07/20/2024 06:48AM

No new update while we continue to work towards a fix. Thank you for your patience! Our next update will be at 9:00 AM PDT on July 20, 2024.

IDENTIFIED 3 months ago - at 07/20/2024 04:05AM

Our engineering teams are continuing to diligently work on a fix. Our next update will be at 11:30PM PDT.

IDENTIFIED 3 months ago - at 07/20/2024 02:01AM

Our engineering teams are continuing to implement a fix for the Mindbody App and Mindbody Consumer Web. Our next update will be at 9:00PM PDT.

IDENTIFIED 3 months ago - at 07/19/2024 11:01PM

We have identified additional issues related to the ongoing CrowdStrike outage affecting the Mindbody App marketplace.

Some Mindbody consumers may be unable to view a subset of classes within the Mindbody App & Mindbody.io marketplace. As a workaround, a consumer can successfully use the Mindbody Branded App and Mindbody Consumer Mode (through the Mindbody Web Software) to book classes.

Our engineering teams are continuing to work towards implementing a fix. Our next update will be at 7:00PM PDT.

IDENTIFIED 3 months ago - at 07/19/2024 09:49PM

We have identified additional issues related to the ongoing CrowdStrike outage affecting the Mindbody App marketplace.

Mindbody consumers are unable to view a subset of classes within the Mindbody App & Mindbody.io marketplace. As a workaround, a consumer can successfully use the Mindbody Branded App and Mindbody Consumer Mode (through the Mindbody Web Software) to book classes.

Our engineering teams are currently working to implement a fix. Our next update will be at 4:00PM PDT.

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