Outage in Mitel
Service Issues in US Cloud
Resolved Major
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Outage Details
Components affected
Mitel CloudLink Authentication Portal Mitel CloudLink Accounts Portal Mitel CloudLink Gateway Portal Mitel MiTeam Meetings Mitel AuthenticationLatest Updates ( sorted recent to last )
This incident has been resolved.
Our downstream provider has updated that service is being restored and we can see that our API's are now responding again. We have seen stable service for the past 15 minutes so we are moving this incident to monitoring.
We're still getting regular updates from our downstream provider that they are working to resolve the issue, but service has not yet been restored. We continue to monitor.
All applications running on our US cloud will not be able to authenticate or make API calls to the platform. Our downstream provider has acknowledged the issue and is working to resolve as quickly as they can.
We are aware of issues with our downstream provider impacting service to our US cloud. We are currently engaged and working on resolution and will provide further updates when we have more details.
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