Outage in MoEngage

[Dashboard-03] Dashboard permissions problem

Resolved Minor
May 16, 2022 - Started over 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

Hi, we have identified an issue where some users cannot access some pages on the dashboard in our DC-03 data center. Our team is working to fix this issue. Meanwhile, you can log out and log in as a workaround to continue accessing the dashboard without any disruption.
Components affected
MoEngage Dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 05/16/2022 12:13PM

We are working on the issue, now the login is not working. Our team is working on the fix. We will keep you posted. Apologies for the inconvenience caused.

IDENTIFIED over 2 years ago - at 05/16/2022 11:44AM

Hi, we have identified an issue where some users cannot access some pages on the dashboard in our DC-03 data center. Our team is working to fix this issue. Meanwhile, you can log out and log in as a workaround to continue accessing the dashboard without any disruption.

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