Outage in MoEngage

Planned maintenance activity for File Segments Service on Dashboard-01

Resolved Minor
November 23, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We will be upgrading the infrastructure in the data processing pipelines of File Segment Service starting at 5 p.m. (UTC) to 6 p.m. (UTC) on November 23rd. During this time, you might see delays in processing CSV/File segment uploads and user imports.
Components affected
MoEngage CSV / File Segment Uploads MoEngage User Imports
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/23/2022 05:42PM

The scheduled maintenance has been completed.

MONITORING over 2 years ago - at 11/23/2022 04:16PM

We will be upgrading the infrastructure in the data processing pipelines of File Segment Service starting at 5 p.m. (UTC) to 6 p.m. (UTC) on November 23rd. During this time, you might see delays in processing CSV/File segment uploads and user imports.

Latest MoEngage outages

[DC-01] Lag in Periodic Segment Refresh - about 8 hours ago
[Dashboard-02] Delay in processing User Updates - 9 days ago
Dashboard-03 Service Degradation - Stats, Smart Trigger and Flow Campaigns - about 2 months ago
Dashboard-03 Service Degradation - 2 months ago
Dashboard-03 Service Degradation - Smart Trigger and Flow Campaigns - 3 months ago

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