Outage in MoEngage

[Dashboard-03] Scheduled maintenance on the Ingestion layer of Analytics and Segmentation

Resolved Minor
February 15, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Hi there, We will be performing scheduled maintenance on the Analytics and Segmentation ingestion layer in dashboard-03 from 11 p.m. on February 15 IST to 12.30 a.m. on February 16 IST. Queries run on Segmentation, and Analytics may not reflect the most recent data. All the Smart Trigger campaigns and Flows would continue to work as they normally do. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com in case of any queries. Thanks, Team MoEngage
Components affected
MoEngage Analytics (Analyze Capabilities) MoEngage Segmentation
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/15/2023 07:00PM

Scheduled maintenance has been completed successfully.

INVESTIGATING almost 2 years ago - at 02/15/2023 03:02PM

Hi there,

We will be performing scheduled maintenance on the Analytics and Segmentation ingestion layer in dashboard-03 from 11 p.m. on February 15 IST to 12.30 a.m. on February 16 IST. Queries run on Segmentation, and Analytics may not reflect the most recent data.

All the Smart Trigger campaigns and Flows would continue to work as they normally do.

Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard.

Please reach out to support@moengage.com in case of any queries.

Thanks,
Team MoEngage

Latest MoEngage outages

DC03 - Delay in Event Ingestion - about 1 month ago
Dashboard-03 : Degraded Performance in Stats Processing - about 1 month ago
Dashboard-03 : Degraded Performance in some Inbound, Smart Trigger and Flows Campaigns - about 2 months ago
Dashboard-01 - Delay in Campaign Stats - about 2 months ago
DC03 - Addressing Performance Degradation in APIs - 2 months ago

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