Outage in MoEngage

Dashboard Login - Captcha is not loading

Resolved Major
May 03, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Googles recaptcha apis are downing throwin 502, we are working on a alternative fix
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/03/2023 06:35PM

The issue with Google's captcha APIs has been resolved since some time ago and dashboard logins have been successful ever since. We apologize for the inconvenience caused and will work on a workaround to handle such rare cases in the future.

MONITORING over 1 year ago - at 05/03/2023 06:08PM

Googles captcha api has started working , Logins are successful , would be observing for some time

MONITORING over 1 year ago - at 05/03/2023 06:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/03/2023 05:21PM

Googles recaptcha apis are downing throwin 502, we are working on a alternative fix

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