Outage in MoEngage
Few APIs are failing with 5xx
Resolved Major
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Outage Details
Components affected
MoEngage Data Processing MoEngage In-app & On-site Messaging MoEngage One-time & Periodic Campaigns - Email MoEngage One-time & Periodic Campaigns - Connectors MoEngage One-time & Periodic Campaigns - Mobile Push & Web Push MoEngage One-time & Periodic Campaigns - SMSLatest Updates ( sorted recent to last )
The issue is resolved now , all the apis are behaving normally .
We apologize for the inconvenience caused, and our team has already taken preventive steps to avoid any such issues in future.
We are continuing to monitor for any further issues.
The issue was with few infrastructure components we have fixed the same . Few services related to data processing, In-app & On-site Messaging and Web personalisation got affected. We will be monitoring for some more time
We apologize for the inconvenience caused
We are continuing to investigate this issue.
We have found some issue with our infrastructure causing APIs to get 5xx.
Regret the inconvenience caused.
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