Outage in MoEngage

Dashboard-01 - Delay in processing Stats for Campaigns and Flows

Resolved Minor
August 28, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing a delay of 2 hours in updating the stats for all types of Campaigns and Flows. Hence, Stats on the dashboard will be updated late. Please note that campaign sending isn't affected. We are working on this to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com in case of any queries. Thanks, Team MoEngage
Components affected
MoEngage Campaign Stats
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/28/2023 09:32PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/28/2023 06:58PM

The lag has reduced, and we are monitoring the same.

IDENTIFIED over 1 year ago - at 08/28/2023 06:17PM

We are experiencing a delay of 2 hours in updating the stats for all types of Campaigns and Flows. Hence, Stats on the dashboard will be updated late. Please note that campaign sending isn't affected.

We are working on this to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard.

Please reach out to support@moengage.com in case of any queries.

Thanks,
Team MoEngage

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