Outage in MoEngage
Dashboard 01 - SMS Campaigns experiencing degraded performance
Resolved Minor
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Outage Details
Components affected
MoEngage One-time & Periodic Campaigns - SMSLatest Updates ( sorted recent to last )
This incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Since 9th May at 9:30 AM UTC, we have been experiencing degraded performance from the URL shortening service, which is leading to higher failures during URL shortening. This can result in DLT validation failure or increased SMS length, depending on your region.
We are working on a fix for the issue.
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