Outage in MoEngage

DC01 - Degradation on Data Processing and Campaigns Processing

Resolved Minor
July 02, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing few issues affecting data processing and campaigns processing . We are investigating the issue on priority Regret the inconvenience
Components affected
MoEngage One-time & Periodic Campaigns - Flows MoEngage Data Processing MoEngage One-time & Periodic Campaigns - Mobile Push & Web Push MoEngage One-time & Periodic Campaigns - Email MoEngage Data APIs MoEngage One-time & Periodic Campaigns - SMS MoEngage One-time & Periodic Campaigns - Connectors
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2024 07:55PM

The incident is resolved now , we will continue to monitor

MONITORING 10 months ago - at 07/02/2024 07:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/02/2024 07:02PM

We are experiencing few issues affecting data processing and campaigns processing . We are investigating the issue on priority
Regret the inconvenience

Latest MoEngage outages

[DC-01] Lag in Periodic Segment Refresh - about 8 hours ago
[Dashboard-02] Delay in processing User Updates - 9 days ago
Dashboard-03 Service Degradation - Stats, Smart Trigger and Flow Campaigns - about 2 months ago
Dashboard-03 Service Degradation - 2 months ago
Dashboard-03 Service Degradation - Smart Trigger and Flow Campaigns - 3 months ago

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