Outage in MoEngage

DC03 - Addressing Performance Degradation in APIs

Resolved Major
October 18, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a few issues with our APIs. Our team is actively investigating and we aim to resolve this as soon as possible. We apologize for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/18/2024 12:14PM

This incident has been resolved.

MONITORING 6 months ago - at 10/18/2024 12:09PM

We have identified the issues and resolved. we are monitoring the same now.

MONITORING 6 months ago - at 10/18/2024 12:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 10/18/2024 11:50AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 10/18/2024 11:40AM

We are currently experiencing a few issues with our APIs. Our team is actively investigating and we aim to resolve this as soon as possible. We apologize for any inconvenience caused.

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