Outage in MoEngage
Dashboard-03 : Degraded Performance in some Inbound, Smart Trigger and Flows Campaigns
Resolved Minor
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Outage Details
Components affected
MoEngage In-app & On-site Messaging MoEngage Event Triggered Campaigns and FlowsLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified degraded performance with some of our InApp, OSM, WebP, Smart Trigger Evaluation, and Triggered Flows Entry because of the underlying Segmentation service's degraded performance in User In Segment evaluation. The problem is currently under investigation, and we are working diligently to restore normal functionality and fix the performance issues at the earliest. We would like to apologize for any inconvenience this may cause.
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