Outage in Mono
FCMB Mobile (Authentication Outage)
Minor
April 18, 2025 - Started 2 months ago
Official incident page
Official incident page
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Outage Details
We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Components affected
Mono FCMBLatest Updates ( sorted recent to last )
INVESTIGATING
2 months ago - at 04/18/2025 04:53PM
We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
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