Outage in MoonPay

Delays in processing orders in USA and Canada region

Resolved Minor
December 12, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We are experiencing some delays with processing transactions in USA and Canada region on the Sell flow. We are actively working to get it sorted asap.
Components affected
MoonPay Widget
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/12/2024 05:36PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 12/12/2024 04:16PM

The issue has been identified and only impact the Off-ramp/Sell widget for the USA and Canada regions.

INVESTIGATING 3 months ago - at 12/12/2024 02:47PM

We are experiencing some delays with processing transactions in USA and Canada region on the Sell flow. We are actively working to get it sorted asap.

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