Outage in Moveworks
Knowledge Base Article Deletion Issues
Resolved Minor
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Outage Details
We are currently addressing an issue where the deletion of Knowledge Base articles is not taking effect as intended. As a result, customers may observe duplicated and outdated article entries in the Moveworks Setup or AI assistant. Our team is actively working on a fix for this issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this.
Components affected
Moveworks AnswersLatest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 07/11/2025 05:36PM
This incident has been resolved.
MONITORING
26 days ago - at 07/09/2025 08:47PM
We are continuing to monitor for any further issues.
MONITORING
27 days ago - at 07/09/2025 01:12AM
We've implemented a fix and are actively monitoring the results. Thank you for your patience and understanding.
IDENTIFIED
27 days ago - at 07/08/2025 09:33PM
Our team is actively working to resolve the issue, and we appreciate your understanding as we work towards a solution. We will provide another update as soon as we have more information
IDENTIFIED
27 days ago - at 07/08/2025 05:50PM
We are currently addressing an issue where the deletion of Knowledge Base articles is not taking effect as intended. As a result, customers may observe duplicated and outdated article entries in the Moveworks Setup or AI assistant. Our team is actively working on a fix for this issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this.
Latest Moveworks outages
Moveworks AI Assistant Outage - about 6 hours ago
Issue with AI Assistant Responses on Microsoft Teams - 20 days ago
File and KB Article Deletion Issues - 21 days ago
Moveworks Setup & Agent Studio Error Handling Degradation - about 1 month ago
UI Issue with Advanced Filters in “Select Audience” – Employee Communications - about 1 month ago
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