Outage in Moveworks

Moveworks AI Assistant Outage

Resolved Major
August 04, 2025 - Started about 7 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We experiencing an issue affecting all Moveworks AI assistant capabilities, causing temporary failures for some users. We sincerely apologize for any inconvenience caused due to this issue. Affected Regions: US
Components affected
Moveworks Next-Generation Copilot
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 08/04/2025 02:45PM

This incident has been resolved as of 6:58 AM PST.

MONITORING about 7 hours ago - at 08/04/2025 02:12PM

We have implemented a fix and have observed that the service is starting to recover. We are actively monitoring the situation to ensure stability. Thank you for your patience and understanding.

INVESTIGATING about 7 hours ago - at 08/04/2025 01:50PM

We are continuing to investigate this issue.

INVESTIGATING about 7 hours ago - at 08/04/2025 01:50PM

We experiencing an issue affecting all Moveworks AI assistant capabilities, causing temporary failures for some users. We sincerely apologize for any inconvenience caused due to this issue.

Affected Regions: US

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