Outage in Moveworks

Insights Dashboards Unavailable

Resolved Major
October 01, 2025 - Started 8 days ago - Lasted 27 minutes
Official incident page

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Outage Details

We have identified an issue where users are encountering an error message: "Oops, there is something wrong. Please try again later." This problem occurs when attempting to load User Insights, Plugin Insights, and Raw Interactions under the Analytics section in My Moveworks Portal. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Our team is actively investigating the root cause and is committed to restoring full service as quickly as possible.
Components affected
Moveworks Copilot Insights
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/01/2025 08:26PM

This incident has been resolved.

IDENTIFIED 8 days ago - at 10/01/2025 08:09PM

We have identified an issue where users are encountering an error message: "Oops, there is something wrong. Please try again later." This problem occurs when attempting to load User Insights, Plugin Insights, and Raw Interactions under the Analytics section in My Moveworks Portal.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Our team is actively investigating the root cause and is committed to restoring full service as quickly as possible.

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