Outage in Moveworks

Forms Ingestion Failure

Resolved Minor
November 10, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We’ve identified an issue in our forms ingestion process. As a result, forms that are newly added or updated after 11/6 may not be appearing in the AI Assistant as expected. Our engineering team is actively working to resolve this issue. We will provide updates as soon as we have more information. We sincerely apologize for the inconvenience this may cause and thank you for your patience.
Components affected
Moveworks Smart Forms

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/11/2025 07:27PM

This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.

IDENTIFIED about 1 month ago - at 11/10/2025 04:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 11/10/2025 03:54PM

We’ve identified an issue in our forms ingestion process. As a result, forms that are newly added or updated after 11/6 may not be appearing in the AI Assistant as expected.

Our engineering team is actively working to resolve this issue. We will provide updates as soon as we have more information.

We sincerely apologize for the inconvenience this may cause and thank you for your patience.

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