Outage in MURAL

MURAL Collaboration Issue

Resolved Major
November 30, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

MURAL is experiencing connection issues, leaving users unable to collaborate, seeing a 'Trying to Reconnect' message. We're investigating and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/
Components affected
MURAL Realtime collaboration

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/30/2022 11:12AM

This incident has been resolved.

MONITORING about 3 years ago - at 11/30/2022 10:17AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 11/30/2022 10:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 11/30/2022 10:13AM

The issue has been identified and a fix has been implemented.

INVESTIGATING about 3 years ago - at 11/30/2022 10:05AM

MURAL is experiencing connection issues, leaving users unable to collaborate, seeing a 'Trying to Reconnect' message. We're investigating and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/

Latest MURAL outages

Some users are receiving an "Offline" message when working in Mural - about 2 months ago
Users are unable to sign in to Mural - 3 months ago
Mural website service interruption - login still available under app.mural.co - 3 months ago
Search feature is returning blank content - 5 months ago
Mural Exports - 9 months ago

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