Outage in MURAL
Invalid signature error when signing in with SSO
Resolved MinorIncident Report
Some users are unable to log in to Mural via SSO, with an error message of “invalid signature”. We are investigating and will restore regular service as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 07/14/2023 01:56PM
The fix we implemented earlier has been successful in resolving the issue and full service has been resolved.
We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.
MONITORING
almost 3 years ago - at 07/14/2023 12:59PM
We've implemented a fix that should resolve the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
INVESTIGATING
almost 3 years ago - at 07/14/2023 12:24PM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 07/14/2023 11:26AM
Some users are unable to log in to Mural via SSO, with an error message of “invalid signature”. We are investigating and will restore regular service as soon as possible.
Latest MURAL outages
Some users are unable to sign in to Mural - 12 days ago
Mural Collaboration Issue - murals not loading - about 1 month ago
Users are unable to sign in to Mural - 6 months ago
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