Outage in MURAL

Some icons will not appear when added to a mural

Resolved Minor
October 13, 2023 - Started about 2 years ago - Lasted about 12 hours
Official incident page

Incident Report

When some icons are added to a mural, they appear transparent and will not display. This does not apply to all icons in the library. We are investigating and will restore regular service as soon as possible.
Components affected
MURAL Canvas

Need to monitor MURAL outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/13/2023 11:16PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 10/13/2023 01:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 10/13/2023 01:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 10/13/2023 11:59AM

We've applied a temporary fix for the problem and icons are now working again.

INVESTIGATING about 2 years ago - at 10/13/2023 10:56AM

When some icons are added to a mural, they appear transparent and will not display. This does not apply to all icons in the library. We are investigating and will restore regular service as soon as possible.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook