Outage in MURAL

Users getting prompted to leave the network to continue

Resolved Major
March 06, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have received several notifications that users were prompted to leave the network in order to continue, causing them to be automatically signed out from the Mural app. We have now detected the root cause and applied a fix, so we are now monitoring its effects.
Components affected
MURAL Authentication MURAL Realtime collaboration

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/06/2024 06:59PM

This inciden has been resolved.

MONITORING over 1 year ago - at 03/06/2024 05:56PM

We have received several notifications that users were prompted to leave the network in order to continue, causing them to be automatically signed out from the Mural app.

We have now detected the root cause and applied a fix, so we are now monitoring its effects.

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