Outage in MURAL

Mural Exports

Resolved Major
April 28, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

Need to monitor MURAL outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including MURAL, and never miss an outage again.
Start Free Trial

Outage Details

Attempting to export a mural in PDF or PNG format currently results in an error. We're investigating the issue and will restore normal service as quickly as possible. In the meantime and as a possible workaround, exports in HTML or CSV format are continuing to work as expected. Please check our status page for the most up-to-date info 👉 status.mural.co/
Components affected
MURAL Exports
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/28/2025 08:51PM

The fix we implemented earlier has been successful in resolving the issue with exports and full service has been resolved.

We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.

MONITORING 15 days ago - at 04/28/2025 08:34PM

We've implemented a fix that should resolve the issue with mural exports. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.

INVESTIGATING 15 days ago - at 04/28/2025 07:36PM

Attempting to export a mural in PDF or PNG format currently results in an error. We're investigating the issue and will restore normal service as quickly as possible.

In the meantime and as a possible workaround, exports in HTML or CSV format are continuing to work as expected.

Please check our status page for the most up-to-date info 👉 status.mural.co/

Latest MURAL outages

Mural notification emails - 3 months ago
Mural exports issue - 6 months ago
Mural's AI clustering service is momentarily non-functional (Enterprise) - 8 months ago
Users getting prompted to leave the network to continue - about 1 year ago
Users are unable to sign In to Mural - over 1 year ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook