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MURAL Outage History

Every past MURAL outage tracked by IsDown, with detection times, duration, and resolution details.

There were 101 MURAL outages since November 2016. The 6 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 17, 2026

April 2026: Some users are unable to sign in to Mural

Detected Apr 17, 2026 12:13 PM EDT · Resolved Apr 17, 2026 3:19 PM EDT · Duration about 3 hours

MURAL experienced an intermittent authentication issue caused by a third-party cloud provider that prevented some users from signing in to the application for 3.1 hours. The third-party provider implemented a fix that successfully restored full service access for all affected users.

Major March 26, 2026

March 2026: Mural Collaboration Issue - murals not loading

Detected Mar 26, 2026 9:24 AM EDT · Resolved Mar 26, 2026 10:28 AM EDT · Duration about 1 hour

MURAL experienced a major service incident where users could not load murals or experienced significantly slower loading times, affecting the realtime collaboration functionality. The issue lasted 1.1 hours and was resolved through an implemented fix that restored full service. The incident impacted users' ability to access and collaborate on their murals during the outage period.