Outage in Mux
Video Ingest Processing Delays
Resolved MajorIncident Report
We are currently investigating an issue that is delaying processing of newly ingested on-demand videos.
Components affected
Mux Video - VODNeed to monitor Mux outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/30/2024 09:09PM
Between 19:54 and 20:20 UTC processing of all on-demand video ingest experienced delays. A fix was deployed at 20:14 UTC and processing delays were fully resolved at 20:20 UTC.
MONITORING
over 1 year ago - at 10/30/2024 08:25PM
We are continuing to monitor the system.
MONITORING
over 1 year ago - at 10/30/2024 08:23PM
The issue has been identified and a fix has been deployed. All delayed processing has recovered and video ingestion is operating normally.
INVESTIGATING
over 1 year ago - at 10/30/2024 08:11PM
We are currently investigating an issue that is delaying processing of newly ingested on-demand videos.
Latest Mux outages
video clips audio loss - 4 days ago
Mux Data Monitoring Issues - 8 days ago
Monitoring dashboard data delayed - about 1 month ago
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