Outage in myOpenFactory

Aktuelle Störung des Portals und der Schnittstellen | Current disruption of the portal and interfaces

Resolved Major

September 23, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/23/2025 02:54PM

Alle Dienste sind wieder erreichbar, der Vorfall wird geschlossen. | All services are accessible again, the incident is closed.

MONITORING 7 months ago - at 09/23/2025 01:39PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 09/23/2025 01:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 09/23/2025 01:35PM

Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible.

Latest myOpenFactory outages

Portal und Schnittstellen nicht erreichtbar || Portal and interfaces not available - about 1 month ago

Probleme bei der Verarbeitung von ausgehenden Belegen | Problems with processing of outgoing messages - 2 months ago

Verfügbarkeit der Schnittstellen und Portal-Oberfläche eingeschränkt || Limited availability of interfaces and portal - 3 months ago

Portal nicht erreichbar, Nachrichtenverarbeitung teilweise eingeschränkt | Portal not accessible, message processing partially restricted - 4 months ago

Störung der HTTPS Schnittstelle, davon ist auch Rest, AS2 und der myOpenFactory EDI-Connector betroffen | Disruption of the HTTPS interface, which also affects Rest, AS2 and the myOpenFactory EDI connector - 7 months ago

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