A single storage node failure in the United Kingdom caused temporary backup and restore service interruptions for a small number of devices on N-able Cove Data Protection in Europe. Backup services were automatically redirected to an alternate storage node, limiting the overall impact. N-able engineering implemented a fix and monitored services until they returned to normal operating levels, with the incident lasting approximately 30 hours.
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N-able engineering teams have implemented a fix and are actively monitoring services as they return to normal operating levels.
We are experiencing an issue with a single storage node in the United Kingdom, which may result in restore service interruption temporarily for a small number of devices. Backup services will direct to another storage node automatically. This is a minor performance issue and we are working on resolving the issue.
We are experiencing an issue with a single storage node in the United Kingdom, which may result in backup/restore service interruption temporarily. This is a minor performance issue and we are working on resolving the issue.
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