Outage in N-able
N-able® Adlumin XDR (Americas)
Resolved Minor
September 12, 2026 - Started 14 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
**N-able Adlumin XDR (Americas) – Incident Summary** A data processing issue affected a subset of US-region customers across N-able Adlumin XDR and Adlumin MDR (Americas), causing delayed detection alerts for impacted tenants over approximately 50 hours. Engineers identified the root cause and implemented a fix, after which the backlog began processing, though customers may have continued experiencing delayed alerts during backlog clearance. The incident was resolved following active monitoring by the engineering team to confirm full service recovery.
N-able® Adlumin XDR (Americas)
We are currently investigating a data processing issue affecting a subset of customers in the US region. This issue is resulting in delayed detections for impacted tenants. Our engineering team is actively working to restore normal processing rates and reduce the backlog.
We will provide further updates as more information becomes available.
We are currently investigating a data processing issue affecting a subset of customers in the US region. This issue is resulting in delayed detections for impacted tenants. Our engineering team is actively working to restore normal processing rates and reduce the backlog.
We will provide further updates as more information becomes available.
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MONITORING
We have implemented the fix and backlog is now being processed
IDENTIFIED
We have identified the problem and implemented a fix for the data processing issue affecting a subset of customers in the US region.
Customers may experience delayed detection alerts while the backlog is cleared. Our engineering team continues to monitor recovery progress closely and will provide further updates as service is restored.
INVESTIGATING
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