Outage in National Student Clearinghouse
Service Interruption Alert
Resolved MajorIncident Report
We’re currently experiencing issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website customers, as well as School secure site logins and Transcript Services secure site logins and dependent functions, which may affect your ability to complete verification requests and process transcripts. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/03/2025 06:02PM
The issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website functionality, as well as with our school secure site logins and Transcript Services secure site logins and dependent functions, have been resolved.
MONITORING
4 months ago - at 12/03/2025 05:01PM
We’re beginning to see recovery with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website functionality, as well as with our school secure site logins and Transcript Services secure site logins and dependent functions. We will continue to monitor verification requests and transcript processing to ensure this recovery continues. As long as no new issues occur by 1 pm EST, we will mark this issue as resolved.
INVESTIGATING
4 months ago - at 12/03/2025 02:24PM
We’re currently experiencing issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website customers, as well as School secure site logins and Transcript Services secure site logins and dependent functions, which may affect your ability to complete verification requests and process transcripts. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience.
INVESTIGATING
4 months ago - at 12/03/2025 02:09PM
We’re currently experiencing issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website customers, as well as School secure site logins and Transcript Services secure site logins and dependent functions, which may affect your ability to complete verification requests and process transcripts. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience.
Latest National Student Clearinghouse outages
Service Interruption Alert - about 2 months ago
Service Interruption Alert - 3 months ago
Service Interruption Alert - 3 months ago
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