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Outage in NCR Voyix

Advanced Marketing Systems degraded service

Resolved Minor
February 14, 2026 - Started 2 months ago - Lasted about 16 hours
Official incident page

Incident Report

Dear Valued Clients, We understand you are experiencing issues with the services. We are experiencing a temporary issue affecting NCR Voyix Advanced Marketing Systems. Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/15/2026 10:12AM

Dear Valued Clients,

After extensive monitoring and with no additional system errors observed during the monitoring period, we are closing this incident as resolved.
If you continue to experience any issues, please contact our support team and we will be happy to assist further.
We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix.

The NCR Voyix Team

MONITORING 2 months ago - at 02/14/2026 10:18PM

Dear Valued Clients,

Our teams have implemented the necessary fixes, and we have confirmed that the system is currently stable. We will continue with an intensive monitoring period until February 15 at 06:00 AM EST to ensure all services continue operating as expected.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this,
The NCR Voyix Team

IDENTIFIED 2 months ago - at 02/14/2026 10:04PM

Dear Valued Clients,

Our teams have identified the issue, and we are still implementing the fix. Once the fix is confirmed, we will continue to monitor system performance to ensure the service remains stable

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

IDENTIFIED 2 months ago - at 02/14/2026 08:58PM

Dear Valued Clients,

Our teams have identified the issue, and we are currently implementing the fix. Once the fix is confirmed, we will continue to monitor system performance to ensure the service remains stable

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 2 months ago - at 02/14/2026 08:29PM

Dear Valued Clients,

We are still experiencing issues resulting in degraded performance of our Advanced Marketing Systems. Our technical teams are actively engaged and continuing to investigate the issue.
We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 2 months ago - at 02/14/2026 07:25PM

Dear Valued Clients,

We are still experiencing issues resulting in degraded performance of our Advanced Marketing Systems. Our technical teams are actively engaged and continuing to investigate the root cause.
We will keep you updated as more information becomes available and will share further details as soon as we have them.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 2 months ago - at 02/14/2026 06:31PM

Dear Valued Clients,

We understand you are experiencing issues with the services.

We are experiencing a temporary issue affecting NCR Voyix Advanced Marketing Systems.

Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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