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Outage in NCR Voyix

Engage Mobile App for Online Ordering Degraded

Resolved Minor
February 19, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Valued Clients, We are experiencing a temporary issue affecting the Engage Mobile App for online ordering for some clients. We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 02/19/2026 04:41PM

Dear Valued Clients,

Thank you for your patience, services have been restored.

We experienced a temporary issue affecting Engage Mobile App for some clients.

Services are now fully restored.

We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

IDENTIFIED 5 days ago - at 02/19/2026 03:20PM

Dear Valued Clients,

We appreciate your patience. We have identified the cause of this incident and are taking the necessary steps to resolve the issue affecting Engage Mobile App for some Clients.

We will continue to communicate with you as quickly as possible, and details will be shared as they become available.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 5 days ago - at 02/19/2026 03:13PM

Dear Valued Clients,

We are experiencing a temporary issue affecting the Engage Mobile App for online ordering for some clients.

We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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