Outage in NCR Voyix

O360 Customer Portal Degraded

Resolved Minor

February 20, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Clients, We are experiencing a temporary issue affecting the O360 application within Customer Portal. We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/20/2026 09:04PM

Dear Valued Clients,

Thank you for your patience, services have been restored.

We experienced a temporary issue affecting O360 within the Customer Portal.

Services are now fully restored.

We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

INVESTIGATING 4 days ago - at 02/20/2026 07:59PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 02/20/2026 07:58PM

Dear Valued Clients,

We are experiencing a temporary issue affecting the O360 application within Customer Portal.

We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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