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Outage in NCR Voyix

Online Ordering degraded for APAC region

Resolved Minor
March 11, 2026 - Started 6 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

NCR Voyix Online Ordering services in the APAC region experienced degraded performance for 31.2 hours starting March 11, 2026. The technical teams identified the root cause and implemented fixes within several hours, restoring normal functionality by early afternoon. The service was then monitored extensively for system stability before the incident was officially resolved on March 12th.

Dear Valued Clients, We are experiencing a temporary issue affecting NCR Voyix Online Ordering services. Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 03/12/2026 05:12PM

Dear Valued Clients,

After extensive monitoring and with no additional system errors observed during the monitoring period, we are closing this incident as resolved.

If you continue to experience any issues, please contact our support team and we will be happy to assist further.

We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix.

The NCR Voyix Team

MONITORING 5 days ago - at 03/12/2026 03:26PM

Dear Valued Clients,

All systems are operational and we are continuing to monitor. The next update will be at 5:00 PM UTC.

Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We're on this,
The NCR Voyix Team

MONITORING 5 days ago - at 03/12/2026 01:24PM

Dear Valued Clients,

All systems are operational and we are continuing to monitor. The next update will be at 3:00 PM UTC.


Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We're on this,
The NCR Voyix Team

MONITORING 5 days ago - at 03/12/2026 11:00AM

Dear Valued Clients,

All systems are operational and we are continuing to monitor. The next update will be at 1:00 PM UTC.


Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We're on this,
The NCR Voyix Team

MONITORING 5 days ago - at 03/12/2026 08:56AM

Dear Valued Clients,

All systems are operational and we are continuing to monitor. The next update will be at 11:00 UTC.


Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We're on this,
The NCR Voyix Team

MONITORING 5 days ago - at 03/11/2026 11:29PM

All systems are operational and we are continuing to monitor. The next update will be at 09:00 UTC.

NCR Voyix

MONITORING 5 days ago - at 03/11/2026 11:26PM

All systems are operational and we are continuing to monitor. The next update will be at 0700 UTC.

NCR Voyix

MONITORING 6 days ago - at 03/11/2026 04:59PM

We are going to continually monitor for the next 4 hours to ensure stability. The next update will occur no later than 21:00 UTC.

MONITORING 6 days ago - at 03/11/2026 02:00PM

Dear Valued Clients,

We were experiencing temporary issues with our Online Ordering Services.

We have confirmed that all services are currently operating as expected. Out of an abundance of caution, our teams will continue to closely monitor system performance and service operations over the next two hours to ensure stability and to proactively address any potential issues. This extended monitoring period helps us validate that the platform remains fully functional without additional setbacks.

Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We're on this,
The NCR Voyix Team

MONITORING 6 days ago - at 03/11/2026 11:04AM

Dear Valued Clients,

We were experiencing temporary issues with our Online Ordering Services.

Teams have identified issue and implemented necessary fixes. We are seeing normal functionality at the moment, but we will be monitoring system stability to ensure everything is working as expected.

Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We're on this,
The NCR Voyix Team

IDENTIFIED 6 days ago - at 03/11/2026 10:34AM

Dear Valued Clients,

We are experiencing a temporary issue affecting NCR Voyix Online Ordering services.

Our teams have identified the root causes of the issue and are currently working on implementing the necessary solutions to restore full functionality. We are taking all appropriate steps to ensure the resolution is thorough and that service stability is maintained throughout the process.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 6 days ago - at 03/11/2026 10:04AM

Dear Valued Clients,

We are experiencing a temporary issue affecting NCR Voyix Online Ordering services.

Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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