Outage in NCR Voyix
Degraded State for CDM
Resolved MinorIncident Report
Summary AI Generated
NCR Voyix's Consumer Data Management (CDM) system experienced a degraded state where it was not operating at 100% capacity for 64.4 hours. The technical teams identified the root cause and implemented necessary fixes to restore normal functionality. The incident was resolved after extended monitoring confirmed system stability and full operational status.
Dear Valued Clients,
We were experiencing a degraded state with our Consumer Data Management (CDM) system.
The system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 03/30/2026 02:25PM
Thank you for your patience while we monitored the systems. At this time, we are closing this incident.
Regards,
NCR Voyix
MONITORING
about 1 month ago - at 03/27/2026 11:27PM
Dear Valued Clients,
All systems remain fully operational, and we will continue to perform extensive monitoring throughout the weekend to ensure ongoing stability and performance.
Thank you — we recognize the critical role our services play in your operations and sincerely appreciate your continued patience and understanding.
We’re on this,
The NCR Voyix Team
MONITORING
about 1 month ago - at 03/27/2026 10:37PM
Dear Valued Clients,
Teams have identified issue and implemented necessary fixes. We are seeing normal functionality at the moment, but we will be monitoring system stability to ensure everything is working as expected.
Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We're on this,
The NCR Voyix Team
INVESTIGATING
about 1 month ago - at 03/27/2026 10:05PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/27/2026 10:04PM
Dear Valued Clients,
We were experiencing a degraded state with our Consumer Data Management (CDM) system.
The system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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