Outage in NCR Voyix
Silver APIs Inaccessible
Resolved MinorIncident Report
Summary AI Generated
NCR Voyix experienced a service degradation affecting their Silver APIs, causing the system to operate below full capacity for 3.8 hours. The incident was identified and resolved through necessary recovery actions implemented by their technical teams. Services were fully restored and monitored to ensure complete functionality.
Dear Valued Clients,
We were experiencing a degraded state with Silver APIs.
The system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 04/01/2026 04:00PM
Dear Valued Clients,
Thank you for your patience, services have been restored.
Services are now fully restored.
We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.
We’re in this together,
The NCR Voyix Team
MONITORING
28 days ago - at 04/01/2026 03:07PM
Dear Valued Clients,
We have resolved and are now monitoring the system.
We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
IDENTIFIED
28 days ago - at 04/01/2026 01:53PM
Dear Valued Clients,
We are currently experiencing a degraded service state affecting the Silver APIs.
Our teams have identified the issue and are still working on implementing necessary fixes.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
IDENTIFIED
28 days ago - at 04/01/2026 01:06PM
Dear Valued Clients,
We are currently experiencing a degraded service state affecting the Silver APIs.
The NCR Voyix teams have identified the issue and are actively working to perform the necessary recovery actions.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
INVESTIGATING
28 days ago - at 04/01/2026 12:21PM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 04/01/2026 12:19PM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 04/01/2026 12:18PM
Dear Valued Clients,
We were experiencing a degraded state with Silver APIs.
The system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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