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Outage in NCR Voyix

Command Center Degraded Performance in NAMER Region

Resolved Minor
April 06, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

NCR Voyix Command Center in the NAMER region experienced service degradation that prevented the system from operating at full capacity for 2.4 hours. The monitoring systems detected the issue, and teams immediately implemented fixes to restore normal operation. After confirming system stability through extensive monitoring, the incident was formally resolved with all services operating normally.

Dear Valued Clients, We have experienced a temporary issue affecting NCR Voyix Command Center. Our monitoring systems detected a service degradation that prevented the system from operating at full capacity. Our teams took immediate action to identify and resolve the issue. After implementing the necessary fixes, services have been fully restored, and we continue to monitor system performance to ensure all operations are functioning as expected. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 04/06/2026 11:39AM

Dear Valued Clients,

We experienced a temporary issue impacting the NCR Voyix Command Center that resulted in service degradation and reduced system capacity.
Upon detection, our teams immediately investigated and implemented the necessary fixes to restore normal operation. Following the remediation, we conducted extensive monitoring to ensure system stability.
After confirming that all services are operating normally and no additional issues were observed, we are formally closing this incident.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

MONITORING about 3 hours ago - at 04/06/2026 09:18AM

Dear Valued Clients,


We have experienced a temporary issue affecting NCR Voyix Command Center.

Our monitoring systems detected a service degradation that prevented the system from operating at full capacity. Our teams took immediate action to identify and resolve the issue. After implementing the necessary fixes, services have been fully restored, and we continue to monitor system performance to ensure all operations are functioning as expected.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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