Outage in NCR Voyix
Freshop Websites unavailable
Resolved MinorIncident Report
Summary AI Generated
NCR Voyix experienced degraded performance issues affecting Freshop websites that made them unavailable to users. The incident was detected through monitoring tools and lasted approximately 2.9 hours while support teams investigated and implemented mitigation steps. Services were fully restored after the team identified the root cause and completed the necessary fixes.
Dear valued clients,
Our monitoring tools alerted us about potential degraded performance within Freshop websites. Our NCR Voyix teams are investigating the issue at the moment.
We will be providing updates as soon as they are available.
Thank you
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/14/2026 06:08PM
Dear Valued Clients,
Thank you for your patience, services have been restored.
Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.
We’re in this together,
The NCR Voyix Team
IDENTIFIED
15 days ago - at 04/14/2026 03:59PM
NCR Voyix support teams have identified the issues are taking the required steps to mitigate.
Updates to follow upon significant progress.
We recognize the importance of service reliability to your operations and appreciate your patience as we work toward resolution.
INVESTIGATING
15 days ago - at 04/14/2026 03:47PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 04/14/2026 03:47PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 04/14/2026 03:17PM
Dear valued clients,
Our monitoring tools alerted us about potential degraded performance within Freshop websites. Our NCR Voyix teams are investigating the issue at the moment.
We will be providing updates as soon as they are available.
Thank you
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