Outage in NCR

NCR Data Center Outage affecting some BSL services

Resolved Minor
April 12, 2023 - Started over 1 year ago - Lasted about 1 month
Official incident page

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Outage Details

Several BSL services for Hospitality Customers are currently impacted by an NCR Data center outage. Due to this outage hospitality customers will see delays of data reaching subscribed systems. The status of that outage can be monitored here, https://status.aloha.ncr.com/. The following services are affected: Transaction Document Management service, Labor Data Management Service, and the Order Tracking Service.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/15/2023 03:22PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 04/17/2023 06:28PM

Several BSL services for Hospitality customers are currently impacted by an NCR data center outage. Specifically, customers will see delays of data reaching subscribed systems. At this moment, we are confident that BSL services are not directly impacted by the security incident that has occurred in the DFW05 data center. The status of that incident and outage can be monitored here: https://status.aloha.ncr.com/.

INVESTIGATING over 1 year ago - at 04/12/2023 03:07PM

Several BSL services for Hospitality Customers are currently impacted by an NCR Data center outage. Due to this outage hospitality customers will see delays of data reaching subscribed systems.
The status of that outage can be monitored here, https://status.aloha.ncr.com/.
The following services are affected: Transaction Document Management service, Labor Data Management Service, and the Order Tracking Service.

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