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Outage in Neo4j Aura

A small number of Free Tier instances are experiencing issues updating

Resolved Minor
September 03, 2026 - Started 9 days ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/04/2026 03:36PM

All instances are available, manual steps to unblock the remaining small number of instances was undertaken to resolve.

IDENTIFIED 9 days ago - at 09/04/2026 10:23AM

The issue has been identified, instances remain available and steps to resolve for the instances impacted being reviewed currently.

INVESTIGATING 9 days ago - at 09/03/2026 04:43PM

We are currently investigating this issue.

Latest Neo4j Aura outages

Console and API outage - 4 days ago
Aura metrics issue. - 23 days ago

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