Outage in Neo4j Aura
Issue impacting certain database operations for Aura customers on Azure
Resolved MajorIncident Report
We are currently aware of an issue that is impacting certain database operations, such as create, delete, clone for customers using Aura on Azure.
Components affected
Neo4j Aura AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on Azure (*.databases.neo4j.io) Neo4j Aura AuraDS Enterprise on Azure (*.databases.neo4j.io) Neo4j Aura AuraDS on Azure (*.databases.neo4j.io) Neo4j Aura AuraDB Business Critical (*.databases.neo4j.io) on AzureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 09/17/2026 07:55PM
After deploying the fix, we monitored the impacted instances, operational metrics, and errors. This incident is now resolved.
MONITORING
9 days ago - at 09/17/2026 07:06PM
A fix has been deployed to all affected environments. We will monitor the situation to ensure that the fix fully resolves the issue.
IDENTIFIED
10 days ago - at 09/17/2026 05:11PM
We have identified the issue and are working towards a solution. At this time, certain database operations, such as create, delete, and clone for customers using Neo4j Aura on Azure only, continue to be impacted.
INVESTIGATING
10 days ago - at 09/17/2026 04:46PM
We are currently aware of an issue that is impacting certain database operations, such as create, delete, clone for customers using Aura on Azure.
Latest Neo4j Aura outages
Customer support portal issues - 11 days ago
Console and API outage - 18 days ago
Aura metrics issue. - about 1 month ago
Potential unexpected query failures. - about 2 months ago
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