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Outage in Neo4j Aura

Console and API outage

Resolved Major
September 09, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting the Aura console console.neo4j.io and the API api.neo4j.io

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/09/2026 01:39PM

All affected components are now fully recovered.

MONITORING 4 days ago - at 09/09/2026 01:36PM

We have deployed a fix and the affected services are recovering.

IDENTIFIED 4 days ago - at 09/09/2026 01:26PM

We have made good progress and are recovering the problematic component.

IDENTIFIED 4 days ago - at 09/09/2026 01:10PM

We continue to work on addressing the issue.

IDENTIFIED 4 days ago - at 09/09/2026 12:54PM

We have identified the source of the issue and are currently working on a solution.

INVESTIGATING 4 days ago - at 09/09/2026 12:31PM

We are currently investigating an issue affecting the Aura console console.neo4j.io and the API api.neo4j.io

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